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FAQs and Support
What is Call A Roo?
An automated missed-call catcher for Aussie tradesman. If you don’t answer, we instantly capture and deliver job details to you.
Do I need new hardware or apps?
No. Keep your current number and phone. We host everything and notify you via SMS/email.
How fast are notifications?
Usually within seconds of form submission.
Can I customise the SMS and form?
Yes. We tailor the wording and questions to your trade (e.g., issue type, urgency, suburb).
What if the caller doesn’t fill the form?
You still see the missed call and can call/text them back manually.
Can I cancel the trial Anytime?
Yes, cancel anytime within the 7-day trial period.
Who sets it up?
We do. You just tell us your trade, preferred wording, and turn on call forwarding (we’ll guide you).
Does it work after hours/weekends?
24/7 by default. We can add schedules or different messages if you prefer.
Can I pause or cancel the service if needed?
Month-to-month. Turn off forwarding to pause; cancel with notice—no lock-in.
Can it integrate with my tools?
Yes. We can push leads to spreadsheets, email, or a simple CRM. We do provide extras as needed.